Lac Vieux Desert Cannabis, LLC, d/b/a Wild Glow Cannabis Company (“Wild Glow”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you access or use: a) (i) Wild Glow’s website, portals, applications (including mobile applications), channels, software, and widgets (including as embedded on sites owned by third parties), and (ii) Wild Glow’s social media pages and channels (collectively, the “Websites”); and b) any services, features, media, functions, content, tools, and links contained in or offered via the Website (collectively, the “Services”). If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

Personal information may be collected on this website solely for transactional and customer service purposes. In certain cases, we may also share some Personal Information with third parties, but only as described below. We do not knowingly collect or solicit personal information from anyone under the age of 21. If you are under 21, please do not attempt to register for the Services or send any personal information about yourself to us. Further, if we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at [email protected]. Your use of our website constitutes your acknowledgment of and agreement with our Privacy Policy.

Information We Collect

“Personal Information” refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, address, phone number, and other information about yourself. Personal Information can also include information about any transactions that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, or publicly available information that we acquire from service providers.

Personal Information also includes Navigational Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.

We collect and process payment information from you when you become a Wild Glow customer, including credit/debit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect Sensitive Information from you.

When You Visit our Website

To enter our website you have to be 21 years old or older. You are free to explore our Website without providing any Personal Information about yourself other than your age. When you visit the Website and submit a form, we request that you provide Personal Information about yourself, and we collect Navigational Information. We may also send you service-related emails or messages (e.g., account verification, change or updates to features of the Website or Services. We would like to use your data to inform you about our products and services and, if applicable, to ask you about them. Of course, participation in such activities is voluntary. If you do not wish to take part, you can notify us at any time so that we can exclude your data accordingly.

Account Information

If you create an account on our Website or Services (a “User Account”), you may be asked to submit Personal Information such as your full name, e-mail address, home address, phone number, location, feedback and reviews, billing information (such as a debit or credit card number), and birth date. The Personal Information collected from Users during the registration process is used to manage each Users’ Wild Glow account. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

Transactional Information

If you initiate a transaction through Website or Services, you may submit to us Personal Information such as your name, date of birth, telephone number, home address, e-mail address, and billing information. From time to time, we may make available certain promotional campaigns or request your participation in surveys and require participants to provide certain Personal Information, however, such participation is voluntary.

How We Use Information We Collect

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

• Process your request for Services, products, or information;
• Provide you with customer support;
• Provide you with personalized offers;
• Promote the Websites and Services;
• Improve, upgrade, and enhance our Websites and Services;
• Analyze system administration, debug and identify repairs, and back up our systems to allow for disaster recovery;
• Detect security incidents and protect, investigate, prevent, and potentially take action against possible deceptive, fraudulent, unauthorized, malicious or illegal activities;
• Carry out any specific purposes for which we have obtained your consent;
• Comply with applicable legal requirements and protect our legal rights and the legal rights of our Users and other third parties, including enforcing our Terms of Use, this Privacy Policy, and any other policies governing your access to or use of any of our Websites or Services; and
• Engage in other legitimate business activities as permitted by law.

How We Share Information We Collect

Our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it. However, we will normally collect Personal Information from you only where we have your consent to do so and where we need the Personal Information to provide Services to you. In some cases, we may also have a legal obligation to collect Personal Information from you.

If you use our Websites or Services to place an order for cannabis products, or purchase cannabis products in our retail location, we will share information from or about you with our designated point-of-sale service provider so that we may facilitate your requested transaction. The applicable point-of-sale service provider may also use your order-related information as required to process and report cannabis transactions under applicable law.

We may share your information with service providers who perform services on our behalf. For example, we may share your information to provide some of the features and services that are available through our Website or Services, such as communications and hosting services, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, marketing and promotional features, identification verification, product listings, and brand management.

Security of your Personal Information

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. All Personal Information is protected using appropriate physical, technical, and organizational measures.

Retention of Personal Information

How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about our services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our services when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails or by contacting us at [email protected].  Customers cannot opt-out of receiving transactional emails related to their account with us.

Contact

If you have any questions about our website or our Privacy Policy, please contact us at [email protected].